Privacy Policy
1. Introduction
Welcome to stock24insights (“we,” “us,” “our”). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from stock24insights.com (the “Site”).
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:
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Name
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Billing address
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Shipping address
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Payment information (including credit card numbers, managed by our secure payment processor)
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Email address
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Phone number
We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
3. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
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Communicate with you about your order and provide customer support.
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Screen our orders for potential risk or fraud.
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (e.g., newsletters or promotions).
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
4. Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use your information, as described above. For example:
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We use [e.g., Shopify, WordPress/WooCommerce, Squarespace] to power our online store. You can read more about how they use your Personal Information on their respective privacy policy pages.
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We use payment processors like [e.g., Stripe, PayPal] to securely handle payments. We do not store your full credit card information on our servers.
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We use shipping carriers like [e.g., USPS, FedEx, UPS] to fulfill your orders.
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We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Cookies
Our Site uses “cookies,” which are small data files placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
6. Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this policy, unless and until you ask us to delete this information or a longer retention period is required or permitted by law (such as for tax and accounting purposes).
8. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
9. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a “Last Updated” date.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
Email: stock24onlinenw@gmail.com